Updated February 28th, 2021
DOCTOR IN THE FAMILY (also doing business as NYC Psychiatry and Primary Care Physicians or New York House Call Physicians or Natan Schleider MD PLLC) may be referred to as ‘us’ or ‘we’ or the ‘practice’ below. Use of the term ‘you’ or ‘your’ below refers to a patient of DOCTOR IN THE FAMILY.
Protecting the privacy and the confidentiality of patient personal information is highly important to the physicians and staff of DOCTOR IN THE FAMILY.
The appropriate collection, use, and disclosure or non-disclosure of patients’ personal health information is fundamental to our day-to-day operations and to patient care. Every member of DOCTOR IN THE FAMILY must abide by our commitment to privacy in the handling of personal information.
This policy was last modified on the 28th day of February in the year 2021.
2. Identifying Purposes: Why We Collect Information We ask you for information to establish a relationship and serve your medical needs. We obtain information about our patients directly from the patient, the patient’s guardian, or the patient’s health care proxy. We may obtain patient information WITH PATIENT AUTORIZATION from other health practitioners whom you have seen and authorized to disclose to us. You are entitled to know how we use patient information. This is described in the Privacy Statement written on our NEW PATIENT FORM which patient’s review and sign before becoming a patient of DOCTOR IN THE FAMILY.
3. Consent: You have the right to determine how your personal health information is used and disclosed. For most health care purposes, your consent is implied as a result of your consent for us to provide our patients with medical care; however, consent is written and confirmed in person or audio or video or electronically. PERSONAL HEALTH INFORMATION WIL NOT BE RELEASED UNLESS REQUIRED BY LAW. Our healthcare providers may override the consent directive in certain EXTENUATING CIRCUMSTANCES, such as emergencies or when consent delays or prevents receiving health care.
4. Limiting Collection: We collect information by fair and lawful means and collect only that information which may be necessary for purposes related to the provision of your medical care.
6. Accuracy: We try to ensure that all decisions involving your personal information are based upon accurate and timely information. While we will do our best to base our decisions on accurate information, we rely on you to disclose all material information and to inform us of any relevant changes.
7. Safeguards: DOCTOR IN THE FAMILY protects your information with appropriate safeguards and security measures. The Practice obtains personal information in a combination of paper and / or electronic files like a PDF file you provide in a manner you deem secure. If you send us an e-mail or text message or electronic fax, please remember that e-mail and text messages electronic faxes are not necessarily secure against interception. If your communication is sensitive do not send it electronically. That said, our e-mail server is HIPAA complaint. Records concerning individuals’ personal information are stored in electronic files kept onsite at our office and backed up off site for security and/or in the event of a disaster. Access to personal information will be authorized only for the physicians and staff associated with DOCTOR IN THE FAMILY, and other agents who require access in the performance of their duties, and to those otherwise authorized by law. We provide information to your other health care providers with your consent and or at your request, on the understanding that they are also bound by law and ethics to safeguard your privacy. Our computer systems are password-secured.
9. Access and Correction of Patient Information or Medical Records: DOCTOR IN THE FAMILY will give you access to the information we retain about you upon presentation of a written request and satisfactory identification. If you find errors of fact in your personal health information, please notify us as soon as possible and we will make the appropriate corrections. We are not required to correct information relating to clinical observations or opinions made in good faith. We are not required to explain our fees which we makes as transparent as possible on our website www.doctorinthefamily.nyc/fees. We are not required to explain or teach you the details of medical billing like current procedural codes (also called CPT® Codes) which may appear on your invoice. If you do not understand a CPT® code, please contact the American Medical Association www.ama.org who creates and maintains CPT® codes. You have a right to append a short statement of disagreement to your record or invoice to make a requested change. If we deny a patient request to append personal information, medical records, or invoices we will advise the patient in writing.
You can contact us at:
DOCTOR IN THE FAMILY, 35 EAST 35TH STREET, SUITE 1H, NEW YORK, NY 10016. Our office phone number is 1-646-957-5444 and fax number is 1-917-591-6885. If, after contacting us, patients feel that concerns have not been addressed with satisfaction, you have the right to complain to the appropriate authority.